To work flawlessly, your Orbi router must receive an IP address from the modem or in simple words from your ISP. This can prevent you from connecting your devices to the internet that specially rely on the Orbi network. The Orbi purple light on the router is also an outcome of the same. Read the post to fix the IP-related issue so that you can get rid of the purple light at the same time.
Reasons: Orbi Router Not Getting IP Address
Multiple reasons are there when the Orbi router does not get an IP address. This can happen when your router does not share a stable connection with the router. The problem is likely to show up when the router is trying to get rid of technical glitches.
Additionally, an improper supply of power and router’s wrong placement sometimes can also be the reason why the Orbi does not get an IP address.
Troubleshooting: Orbi Router Not Getting IP Address
· Ensure a Strong Cable Connection
Have a look at all the cables involved with the Orbi network. Start from the power cable and then gradually shift toward the LAN cable used to couple your Orbi router to the modem. If any of these cables are found damaged, replacement is recommended even before a second thought.
In addition, you should also ensure that you are using the correct ports and that the connection between the router and modem is nowhere near loose.
· Reboot the Orbi Router
Rebooting the router is recommended in order to get rid of technical glitches. This is because they can create a lot of networking chaos. They are the technical glitches due to which you observe the Orbi blinking white situation even when your Orbi is properly plugged in. Technical glitches also put the router in a boot loop. Thus, you must reboot the router by keeping it uplugged for a few moments and plugging it back.
Note: If possible, try to get a new firmware version installed on your Orbi router. This needs to be done so that your router does not fall victim to hardware or software-related issues in the future.
· Ensure Sufficient Power Supply
Power supply is one of the vital factors that determine whether your Orbi will success or fail in getting an IP address from the modem. You have to make sure that the router is connected to an undamaged outlet. Above all, you can use a UPS in case your area suffers from power cuts on a random basis. This will also prevent the router from power surges.
· Perform a Factory Reset of Your Orbi Router
Retreat the issue by resetting the router. Performing an Orbi factory reset will erase all the settings given by you to the router making it flaunt those settings when it was brand new. To do this, locate the reset button on the router. You must reset satellites too. Using a paper clip or sharp object, press the button for a few seconds. Ideally – 7 seconds. Your router must then be connected to the modem again. For that, open the Orbi app on your mobile phone and set it up from scratch.
In a Nutshell
Once you give a shot at all the techniques provided above, the Orbi router will receive an IP address from the modem thereby resolving purple or pink light too. However, you need to be very certain that the router is very far from EM waves emitting devices and objects that contain a large amount of water. This will prevent WiFi interference thereby ensuring a seamless networking experience. Thanks for reading the post!
.jpg)
