Why Does My Synology NAS Keeps Asking for Login?

Managing data online can be a cumbersome task. But, with the help of a Synology NAS, you will not only be able to save data online, but can also manage it easily. For that, you need to set up the hardware of NAS and then perform Synology login using the correct credentials. The login process is supposed to be completed every time you attempt to make changes to NAS data or its settings. But, isn’t it irritating when the NAS keeps asking for login. Keeping this in mind, we have penned down this post. Read on.

 

Understanding the Problem: NAS Asking for Login Details

This is to inform you that the guest account is used by default in order to connect to the NAS on a windows environment. Therefore, we recommend you create a login account on the NAS that is completely as same as the Windows PC username. This way, automatic login as guest will be avoided. The troubleshooting process will involve finding the Windows PC username and then creating an account on the NAS by accessing it through a web browser or the Synology NAS assistant.

Fixed: Synology NAS Keeps Asking for Login

1)      Find the Windows PC Username

The first step is to find the Windows PC username. Therefore, you should click the Start button that appears at the extreme bottom of the screen. Thereafter, open the RUN command. Once done, go through the steps highlighted below:

·       Enter cmd in the field.

·       The Command Prompt will appear on your computer screen.

·       Now, into the Command line, enter set.

·       Press the Enter key now.

·       Find the field labeled “USERNAME”.

·       The Windows PC username will appear.

·       Take notes as this will be the username for your account that you will be using to login  to NAS as find.synology.nas.

2)      Create the NAS Account

The next thing you need to do is to create a NAS account. Therefore, we recommend you connecting the PC and NAS to the same WiFi network. You can also use a LAN cable connection for that. Followed by that, login as guest and go to Control Panel and follow these instructions:

·       Select User if you have a DSM 6.2 or earlier.

·       Go to User and Group in case you own a DSM 7.0 or above.

·       Now, you have to create a new account.

·       This account should have the same credentials as your Windows PC username.

·       Now, you have to assign identical shared folder privileges to this account.

In this manner, you can create a Synology NAS login account and avoid the problem that NAS keeps asking for login. Once done, you are advised to restart the PC as well as the Synology NAS. You can do that by unplugging them from their respective power outlets and waiting for a few moments. After that, plug them into their outlets and connect to the same network. This time when you try to login to the NAS, no login details will be asked. Know that, when your NAS and PC are present on different networks, you should use the Synology QuickConnect URL to log into and access your NAS. It will help you to connect to the NAS remotely.

In Conclusion

Our guide explaining why your Synology NAS keeps asking for login credentials and what can be done in order to fix this problem has now come to an end. Creating the account having same username as Windows PC will help you tackle the issue easily. However, to avoid such login problems, we recommend you using an updated web browser. Additionally, it should be free of cache and cookies. Most importantly, your NAS and PC must be present on the same network.