Can’t Connect to Virgin Media Router [Troubleshooting Guide]

  


Routers by Virgin Media are known for providing internet access to devices present in every corner of the house. In simple words, you will achieve whole home WiFi coverage after installing the router using the Virgin Media router login IP address. But, setting up the router seems pointless when you can’t connect to Virgin Media router. To learn how to fix the issue, read the solutions given in the write-up.

Reasons: Can’t Connect to Virgin Media Router

If you are familiar with the reasons causing the problem, troubleshooting it will become an easier task for you. Go through this section to learn what causes the connectivity issue with the Virgin router.

1.      No Room for Additional Devices

There are chances that the home network of your Virgin Media is already occupied. To put it simply, you might have exceeded the connected device limit due to which you are unable to connect more devices to the router’s WiFi network.

2.      Improper Location

All the network devices work on the principle of taking signals from a gateway and expanding them to improve the network coverage. But, this principle only comes effective when the router is placed at a correct location.

3.      Technical Bugs

We do not need to introduce technical glitches when it comes to causing the connection-related problem. There are high chances that the problem you are facing is an outcome of a glitch. This generally happens when the router overworks and needs some rest.

So, these were the topmost reasons due to which you were not able to connect to the Virgin router. Let us now find out what should be done to resolve the issue.

Fixed: Can’t Connect to Virgin Media Router

Before trying any other troubleshooting technique, we recommend you ensure that the router is plugged into a working power outlet and that is properly connected to the modem.

1.      Disconnect Devices from Virgin Router

Create some space for the devices that you want to connect to the Virgin router. This can be done by disconnect one or two devices from the network of the router. If you are still unable to connect to the router, move to the next troubleshooting technique. Also, you should use the wired connection wherever possible. This will reduce the network chaos.

2.      Place the Router Properly

Check the surroundings of your Virgin Media router. Is it surrounded by devices emitting electromagnetic frequencies? To name a few, have you placed your Virgin Media router near televisions, microwave ovens, Bluetooth speakers, refrigerators, baby monitors, etc.? If yes, then you are suggested to change its location. Make sure that the router is placed away from them. Also, you should keep the Virgin Media router away from reflexive surfaces and objects containing a large amount of water.

Also, if you are trying to connect a device using the WPS button, ensure that it is placed in the range of the Virgin Media router. You should also learn how to use the Virgin Hub 5 WPS Button correctly. This can be referred from the Virgin Media product manual.

3.      Restart the Router

If you still can’t connect devices to the Virgin Media router, it is recommended that you restart it. Simply, disconnect its power cable from the wall socket and keep the router in idle state for a few moments. Lastly, power up the router by connecting it to the respective wall socket.

In Conclusion

This was all about what to do if you can’t connect to Virgin router. It is expected that after following the troubleshooting techniques given in the post, you will be able to resolve the connectivity problem easily. If you don’t, reset the router and consider setting it up once again from scratch.